Mitchell Dean, the Chief Financial Officer (CFO) of Quilter Financial Planning, will be stepping down from his role at the end of October after an impressive 17-year career with the company. His responsibilities will be handed over to Stuart Geard, the former CFO of Nucleus, who joined Quilter in early January.
Dean’s journey with Quilter began in 2007 when he joined Skandia, shortly after it was acquired by Old Mutual. Throughout his tenure, he significantly contributed to Quilter’s growth and evolution. He was appointed CFO of Quilter’s advice network in 2020, after serving two years as Chief Operating Officer and CFO at Quilter Investors, the group’s asset management arm. Notable milestones in Dean’s career include Old Mutual’s acquisition of Quilter Cheviot Investment Management and the 2018 rebranding to Quilter.
Quilter’s Standing in the UK Investment Market
Quilter is recognised as one of the UK’s premier investment platforms, highly regarded by independent financial advisers for its competitive pricing, extensive range of investment products (including pensions, ISAs, bonds, and GIAs), and advanced online platform. These features enable financial advisers to manage their clients’ portfolios effectively, leveraging market-leading technology.
However, recent developments suggest that many wealth managers within Quilter’s financial advice arm may face claims due to inadequate ongoing servicing, despite the annual management charges. In anticipation of these potential claims, Quilter has set aside approximately £22 million, pending the outcome of an independent review initiated by the Financial Conduct Authority.
Ensuring Financial Redress and Client Confidence
Quilter’s established reputation means that if any unfair treatment of clients is identified, the company is committed to providing the appropriate financial redress. Clients can have confidence that Quilter has the resources to address any issues fairly.
Nevertheless, the only way to ensure you have grounds for financial redress is to raise a complaint. Grounds for complaint against Quilter Financial Advisers, investments, and pensions can include:
- Overcharging (unjustifiable fees)
- Lack of servicing (absence of annual reviews)
- Poor investment choices (unsuitable investments)
- Other related issues
The Importance of Prompt Action
Whether you have dealt with Quilter or any other financial services firm, it is crucial to investigate potential claims sooner rather than later. This is especially important with a trading firm like Quilter, as claims may be time-barred if delayed.
To explore your options or to book an appointment, you can make an enquiry here.